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Distribution channel
73
Vertriebsweg
73
Consumer behaviour
63
Konsumentenverhalten
63
Einzelhandel
50
Retail trade
50
Dienstleistungsqualität
41
Service quality
41
Online retailing
36
Online-Handel
36
Beziehungsmarketing
33
Relationship marketing
33
E-commerce
25
Electronic Commerce
25
Customer satisfaction
19
Kundenzufriedenheit
19
Multichannel strategy
12
Multikanalvertrieb
12
Preismanagement
12
Pricing strategy
12
Internet marketing
11
Online-Marketing
11
Marketing management
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Marketingmanagement
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Retailing
10
Theorie
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Theory
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Game theory
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Internet
9
Lieferantenmanagement
9
Spieltheorie
9
Supplier relationship management
9
Multichannel retailing
8
Food retailing
7
Lebensmitteleinzelhandel
7
Lieferkette
7
Meta-Analyse
7
Meta-analysis
7
Supply chain
7
Customer service
6
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Breugelmans, Els
4
Campo, Katia
4
Grewal, Dhruv
4
Mantrala, Murali K.
4
Neslin, Scott A.
4
Ratchford, Brian Thomas
4
Ruyter, Ko de
4
Verhoef, Peter C.
4
Blut, Markus
3
Bolton, Ruth N.
3
Brady, Michael K.
3
Lamey, Lien
3
Melis, Kristina
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Palmatier, Robert W.
3
Pauwels, Koen
3
Wetzels, Martin
3
Basuroy, Suman
2
Bijmolt, Tammo H. A.
2
Brock, Christian
2
Cai, Gangshu
2
Cao, Lanlan
2
Chung, Hwan
2
Evanschitzky, Heiner
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Farris, Paul W.
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2
Lobschat, Lara
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McColl-Kennedy, Janet R.
2
Mittal, Vikas
2
Neves, Marcos Fava
2
Patterson, Paul G.
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Journal of retailing
Journal of retailing and consumer services
624
Telecommunications policy : the international journal of digital economy, data sciences and new media
539
International journal of hospitality management
510
Journal of business research : JBR
452
NBER working paper series
371
The service industries journal
342
Online Information Review
316
NBER Working Paper
315
Working paper / National Bureau of Economic Research, Inc.
313
The journal of services marketing
273
SpringerLink / Bücher
253
International journal of contemporary hospitality management
248
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
235
Technological forecasting & social change : an international journal
230
European journal of operational research : EJOR
220
Discussion paper series / IZA
203
Management science : journal of the Institute for Operations Research and the Management Sciences
202
International journal of production economics
201
Tourism management : research, policies, practice
193
Auditing : a journal of practice & theory
192
Journal of hospitality marketing & management
187
International journal of business information systems : IJBIS
171
Journal of Services Marketing
159
Information economics and policy : IEP
157
CESifo working papers
155
Journal of travel and tourism marketing
155
International journal of production research
152
Journal of air transport management
151
Cogent business & management
146
International journal of quality & reliability management
146
Services marketing quarterly
145
The TQM journal : the international review of organizational improvement
138
Service business
137
International journal of quality and service sciences
136
Industrial marketing management : the international journal for industrial and high-tech firms
135
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
132
International journal of productivity and quality management : IJPQM
131
Aslib Proceedings
126
International journal of networking and virtual organisations : IJNVO
123
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ECONIS (ZBW)
123
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1
Mobile platform expansion : how does it affect the incumbent food delivery app and other sales channels?
Liu, Wei
;
Zhang, Sha
;
Bijmolt, Tammo H. A.
;
Haan, Evert de
- In:
Journal of retailing
100
(
2024
)
3
,
pp. 422-438
Persistent link: https://www.econbiz.de/10015065343
Saved in:
2
The impact of mobile app adoption on physical and online channels
Lim, Boram
;
Xie, Ying
;
Haruvy, Ernan
- In:
Journal of retailing
98
(
2022
)
3
,
pp. 453-470
Persistent link: https://www.econbiz.de/10013426737
Saved in:
3
Where you live matters : the impact of offline retail density on mobile shopping app usage
Cui, Xuebin
;
Zhu, Ting
;
Chen, Yubo
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 41-55
Persistent link: https://www.econbiz.de/10014527073
Saved in:
4
E-service quality : a meta-analytic review
Blut, Markus
;
Chowdhry, Nivritiv
;
Mittal, Vikas
;
Brock, …
- In:
Journal of retailing
91
(
2015
)
4
,
pp. 679-700
Persistent link: https://www.econbiz.de/10011422466
Saved in:
5
Building with bricks and mortar : the revenue impact of opening physical stores in a multichannel environment
Pauwels, Koen
;
Neslin, Scott A.
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 182-197
Persistent link: https://www.econbiz.de/10011308952
Saved in:
6
Felling close from afar : the role of psychological distance in offsetting distrust in unfamiliar online retailers
Darke, Peter R.
;
Brady, Michael K.
;
Benedicktus, Ray L.
; …
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 287-299
Persistent link: https://www.econbiz.de/10011566698
Saved in:
7
Information search and product returns across mobile and traditional online channels
Zhang, Yufei
;
Voorhees, Clay M.
;
Chen, Lin
;
Chiang, Jeongwen
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 260-276
Persistent link: https://www.econbiz.de/10013364282
Saved in:
8
The impact of mobile app adoption on cross-buying : the moderating roles of product category characteristics and adoption timing
Liu, Huan
;
Sesé, F. Javier
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 241-259
Persistent link: https://www.econbiz.de/10013364281
Saved in:
9
Channel selection and coordination in dual-channel supply chains
Cai, Gangshu
- In:
Journal of retailing
86
(
2010
)
1
,
pp. 22-36
Persistent link: https://www.econbiz.de/10003969342
Saved in:
10
Reciprocal effects between multichannel retailers' offline and online brand images
Kwon, Wi-Suk
;
Lennon, Sharron J.
- In:
Journal of retailing
85
(
2009
)
3
,
pp. 376-390
Persistent link: https://www.econbiz.de/10003892382
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