Narrow search
Showing 1 - 7 of 7
Cover Image
Fraudulent return proclivity : an empirical analysis
Harris, Lloyd C. - In: Journal of retailing 84 (2008) 4, pp. 461-476
Persistent link: https://www.econbiz.de/10003794955
Cover Image
The four levels of loyalty and the pivotal role of trust: a study of online service dynamics
Harris, Lloyd C.; Goode, Mark M.H. - In: Journal of retailing 80 (2004) 2, pp. 139-158
Persistent link: https://www.econbiz.de/10006609649
Cover Image
Fraudulent Return Proclivity: An Empirical Analysis
Harris, Lloyd C. - In: Journal of retailing 84 (2008) 4, pp. 461-476
Persistent link: https://www.econbiz.de/10008146799
Cover Image
Dysfunctional Customer Behavior Severity: An Empirical Examination
Reynolds, Kate L.; Harris, Lloyd C. - In: Journal of retailing 85 (2009) 3, pp. 321-336
Persistent link: https://www.econbiz.de/10008896509
Cover Image
Dysfunctional Customer Behavior Severity: An Empirical Examination
Reynolds, Kate L.; Harris, Lloyd C. - In: Journal of retailing 85 (2009) 3, pp. 321-335
Persistent link: https://www.econbiz.de/10008306737
Cover Image
Fraudulent Return Proclivity: An Empirical Analysis
Harris, Lloyd C. - In: Journal of retailing 84 (2008) 4, pp. 461-477
Persistent link: https://www.econbiz.de/10008890835
Cover Image
Dysfunctional customer behavior severity : an empirical examination
Daunt, Kate L.; Harris, Lloyd C. - In: Journal of retailing 85 (2009) 3, pp. 321-335
Persistent link: https://www.econbiz.de/10003892365