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Journal of retailing
Industrial marketing management : the international journal for industrial and high-tech firms
15
Journal of the Academy of Marketing Science
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of Business Research
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Journal of business research : JBR
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J. of the Acad. Mark. Sci., DOI 10.1007/s11747-008-0095-z
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E-satisfaction: a re-examination
Evanschitzky, Heiner
;
Iyer, Gopalkrishnan R.
;
Hesse, Josef
- In:
Journal of retailing
80
(
2004
)
3
,
pp. 239
Persistent link: https://www.econbiz.de/10006608379
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2
Consequences of perceived crowding : a meta-analytical perspective
Blut, Markus
;
Iyer, Gopalkrishnan R.
- In:
Journal of retailing
96
(
2020
)
3
,
pp. 362-382
Persistent link: https://www.econbiz.de/10012420852
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