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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Services marketing quarterly"
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Consumer behaviour
Relationship marketing
673
Beziehungsmarketing
672
Konsumentenverhalten
507
Customer satisfaction
298
Kundenzufriedenheit
298
Dienstleistungsqualität
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Journal of retailing and consumer services
Services marketing quarterly
Journal of business research : JBR
350
International journal of hospitality management
164
The journal of services marketing
116
The journal of product & brand management
98
Journal of the Academy of Marketing Science
81
Industrial marketing management : the international journal for industrial and high-tech firms
78
Psychology & marketing
77
The journal of brand management : an international journal
77
Cogent business & management
72
Journal of hospitality marketing & management
72
Asia Pacific journal of marketing and logistics
68
International journal of contemporary hospitality management
68
Journal of retailing
67
Journal of travel and tourism marketing
66
The service industries journal
64
Journal of strategic marketing
61
Journal of service management
57
European journal of marketing : EJM
52
Journal of marketing
51
Marketing intelligence & planning
51
Journal of service research : JSR
50
International journal of retail & distribution management
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
47
Tourism management : research, policies, practice
47
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
The international review of retail, distribution and consumer research
46
International journal of internet marketing and advertising : IJIMA
44
SpringerLink / Bücher
43
International journal of retail and distribution management
42
The international journal of bank marketing : IJBM
41
Service business
40
Journal of marketing management : MM
39
International journal of electronic marketing and retailing : IJEMR
38
The journal of business & industrial marketing
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
36
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
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ECONIS (ZBW)
507
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507
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1
Value co-creation : factors affecting discretionary effort exertion
Aggarwal, Praveen
;
Basu, Amiya K.
- In:
Services marketing quarterly
35
(
2014
)
4
,
pp. 321-336
Persistent link: https://www.econbiz.de/10010465663
Saved in:
2
Relationship between sales force reputation and customer behavior : role of experiential value added by sales force
Echchakoui, Saïd
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 54-66
Persistent link: https://www.econbiz.de/10011433763
Saved in:
3
Customer experience in the B2B area : the impact of age-related impressions
Lecoeuvre, Laurence
;
Turner, J. Rodney
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012430624
Saved in:
4
Managing customer reactions to brand deletion in B2B and B2C contexts
Shah, Purvi
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012305309
Saved in:
5
Relationships, roles, and consumer identity in services marketing
McKeage, Kim
;
Gulas, Charles S.
- In:
Services marketing quarterly
34
(
2013
)
3
,
pp. 231-239
Persistent link: https://www.econbiz.de/10009778518
Saved in:
6
Visual antecedents of patronage : personal and professional items in the servicescape
Dean, Dwane H.
- In:
Services marketing quarterly
35
(
2014
)
1
,
pp. 68-83
Persistent link: https://www.econbiz.de/10010346089
Saved in:
7
Effects of Chinese consumers' relationship benefits and satisfaction on attitudes toward foreign fashion brands : the moderating role of country of salesperson
Choi, Yu Hua
;
Choo, Ho Jung
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 99-106
Persistent link: https://www.econbiz.de/10011434102
Saved in:
8
Sources of retailer personality : private brand perceptions
Lombart, Cindy
;
Louis, Didier
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 117-125
Persistent link: https://www.econbiz.de/10011434111
Saved in:
9
The impact of private labels on consumer store loyalty : an integrative perspective
Vale, Rita Coelho do
;
Matos, Pedro Verga
;
Caiado, Jorge
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 179-188
Persistent link: https://www.econbiz.de/10011434154
Saved in:
10
Offering value and capturing surplus : a strategy for private label sales in a new customer loyalty building scenario
Hoskins, Jake D.
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 274-280
Persistent link: https://www.econbiz.de/10011434182
Saved in:
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