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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
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Awe
1
Beschwerdemanagement
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Beziehungsmarketing
1
Brick-and-mortar retail
1
Complaint management
1
Consumer forgiveness
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Customer return
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Customer satisfaction
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Dienstleistungsqualität
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Einzelhandel
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Kundenzufriedenheit
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Meteorological psychology
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Relationship marketing
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Chen, Hanyu (Yuki)
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Hu, Jianhao
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Hu, Jing
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Li, Wanyue
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Yang, Yan
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Zhang, Xuan
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Journal of retailing and consumer services
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
9
Personnel psychology : a journal of applied research
6
Academy of Management journal : AMJ
5
Africa journal of management
4
European journal of operational research : EJOR
4
Human resource management
3
Journal of management education : a publication of the Organizational Behavior Teaching Society
3
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
3
Tourism management : research, policies, practice
3
Applied Energy
2
Economic research
2
Energy economics
2
Finance research letters
2
International journal of production economics
2
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
2
Journal of business and psychology
2
Journal of financial economics
2
Journal of management : JOM
2
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
2
Journal of organizational behavior : OB ; the international journal of industrial, occupational and organizational psychology and behavior
2
Journal of the Operational Research Society : OR
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Natural Hazards
2
Operations research
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Organizational dynamics : a quarterly review of organizational behavior for professional managers
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Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
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The service industries journal
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Working paper series
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Academy of Management perspectives : AMP
1
Aluminium : international journal for industry, research and application
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Applied economics
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Applied economics letters
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Applied ergonomics : the journal of people's relationships with equipment, environments and work systems
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Asia-Pacific journal of accounting & economics : publication of the City University of Hong Kong and National Taiwan University
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Borsa Istanbul Review
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Business history
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Business strategy and the environment
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Discussion paper series / IZA
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Economic development and cultural change : EDCC
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Self-diminishing effects of awe on consumer forgiveness in service encounters
Yang, Yan
;
Hu, Jing
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012502710
Saved in:
2
When it rains, it pours? : the impact of weather on customer returns in the brick-and-mortar retail store
Hu, Jianhao
;
Zhang, Xuan
;
Chen, Hanyu (Yuki)
;
Li, Wanyue
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014462253
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