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~isPartOf:"Journal of retailing and consumer services"
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Journal of retailing and consumer services
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An empirical study of dynamic customer relationship management
Li, Chunqing
;
Xu, Yinfeng
;
Li, Hongyi
- In:
Journal of retailing and consumer services
12
(
2005
)
6
,
pp. 431
Persistent link: https://www.econbiz.de/10005921663
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