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The CRM process in retail and service sector firms in Japan : loyalty development and financial return
Minami, Chieko; Dawson, John A. - In: Journal of retailing and consumer services 15 (2008) 5, pp. 375-385
Persistent link: https://www.econbiz.de/10003742279
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Categorizing patterns and processes in retail grocery internationalisation
Burt, Steve; Davies, Keri; Dawson, John A.; Sparks, Leigh - In: Journal of retailing and consumer services 15 (2008) 2, pp. 78-92
Persistent link: https://www.econbiz.de/10003699326
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Conceptualizing and measuring consumer perceptions of retailer innovativeness in Taiwan
Lin, Chen-yu - In: Journal of retailing and consumer services 24 (2015), pp. 33-41
Persistent link: https://www.econbiz.de/10010528616
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Comparing the impacts of Internet technology and national culture on online usage and purchase from a four-country perspective
Shiu, Eric C.C.; Dawson, John A. - In: Journal of retailing and consumer services 11 (2004) 6, pp. 385
Persistent link: https://www.econbiz.de/10005925293
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Categorizing patterns and processes in retail grocery internationalisation
Burt, Steve; Davies, Keri; Dawson, John; Sparks, Leigh - In: Journal of retailing and consumer services 15 (2008) 2, pp. 78-92
Persistent link: https://www.econbiz.de/10007906042
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The CRM process in retail and service sector firms in Japan: Loyalty development and financial return
Minami, Chieko; Dawson, John - In: Journal of retailing and consumer services 15 (2008) 5, pp. 375-385
Persistent link: https://www.econbiz.de/10008065340
Cover Image
Categorizing patterns and processes in retail grocery internationalisation
Burt, Steve; Davies, Keri; Dawson, John; Sparks, Leigh - In: Journal of retailing and consumer services 15 (2008) 2, pp. 78-93
Persistent link: https://www.econbiz.de/10008886407