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A multi-country study of bank reputation among customers in Africa : key antecedents and consequences
Osakwe, Christian Nedu; Ruiz, Belén; Amegbe, Hayford; … - In: Journal of retailing and consumer services 56 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012389993
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The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction : evidence from a developing country
Md Uzir Hossain Uzir; Al Halbusi, Hussam; Ramayah T.; … - In: Journal of retailing and consumer services 63 (2021), pp. 1-15
Persistent link: https://www.econbiz.de/10012665967
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Critical factors characterizing consumers' intentions to use drones for last-mile delivery : does delivery risk matter?
Osakwe, Christian Nedu; Hudik, Marek; Říha, David; … - In: Journal of retailing and consumer services 65 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013169671