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~isPartOf:"Journal of retailing and consumer services"
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Dienstleistungsqualität
336
Service quality
336
Consumer behaviour
268
Konsumentenverhalten
268
Customer satisfaction
234
Kundenzufriedenheit
234
Beziehungsmarketing
190
Relationship marketing
190
Customer service
57
Kundenservice
57
Einzelhandel
56
Retail trade
56
Online retailing
50
Online-Handel
50
Beschwerdemanagement
41
Complaint management
41
Emotion
34
Viral marketing
30
Virales Marketing
30
Customer integration
28
Dienstleistungssektor
28
Kundenintegration
28
Service industry
28
E-commerce
27
Electronic Commerce
27
Satisfaction
26
Social Web
24
Social web
24
Arbeitszufriedenheit
22
Confidence
22
Job satisfaction
22
Vertrauen
22
Arbeitsverhalten
19
Customer loyalty
19
Work behaviour
19
Service failure
18
Brand management
17
Dienstleistungsmarketing
17
Loyalty
17
Markenführung
17
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Undetermined
279
Free
28
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Article
373
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1
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Article in journal
374
Aufsatz in Zeitschrift
374
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1
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1
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English
374
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Prentice, Catherine
11
Söderlund, Magnus
10
Quach, Sara
5
Paul, Justin
4
Rokonuzzaman, Md
4
Seger-Guttmann, Tali
4
Borges, Adilson
3
Cambra-Fierro, Jesús
3
Fernandes, Teresa
3
Harun, Ahasan
3
Hollebeek, Linda D.
3
Iyer, Pramod
3
Karande, Kiran
3
Ladhari, Riadh
3
Pacheco, Natália Araújo
3
Park, Eunil
3
Park, Jungkun
3
Prybutok, Victor R.
3
Song, Mengmeng
3
Al Khateeb, Amr
2
Alnawas, Ibrahim
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Babin, Barry J.
2
Bala, Pradip Kumar
2
Bilgihan, Anil
2
Boadi, Evans Asante
2
Boakye, Kwabena G.
2
Brengman, Malaika
2
Chakraborty, Shibashish
2
Chen, Mu-Chen
2
Cuny, Caroline
2
Darley, William K.
2
Davari, Arezoo
2
Dorai, Sriram
2
Duan, Yucong
2
Dwivedi, Yogesh K.
2
El Hedhli, Kamel
2
El-Adly, Mohammed Ismail
2
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Journal of retailing and consumer services
The Pakistan development review : PDR
1,794
NBER working paper series
1,015
Journal of business research : JBR
919
Finance research letters
890
Journal of business ethics : JOBE
831
NBER Working Paper
830
The journal of corporate finance : contracting, governance and organization
823
Working paper / National Bureau of Economic Research, Inc.
817
Discussion paper series / IZA
814
Journal of econometrics
800
Applied economics
726
Economics letters
711
SpringerLink / Bücher
657
The accounting review : a publication of the American Accounting Association
652
International journal of hospitality management
617
Applied economics letters
586
Journal of financial economics
537
MPRA Paper
527
Auditing : a journal of practice & theory
519
CESifo working papers
507
Journal of banking & finance
498
Cogent business & management
493
Economic modelling
492
Corporate governance : an international review
485
International review of economics & finance : IREF
476
Pacific-Basin finance journal
475
Working paper
472
Discussion paper / Centre for Economic Policy Research
469
IZA Discussion Paper
464
International review of financial analysis
454
Research in international business and finance
411
Journal of accounting & economics
406
Journal of management & governance
403
Management science : journal of the Institute for Operations Research and the Management Sciences
399
Managerial auditing journal
398
Pakistan economic and social review : incorporating the Punjab University economist ; bi-annual journal of the Department of Economics, University of the Punjab
394
International journal of economics and financial issues : IJEFI
389
Review of quantitative finance and accounting
384
SOEP survey papers
362
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ECONIS (ZBW)
374
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1
A consumer typology based on e-service quality and e-satisfaction
Bressolles, Grégory
;
Durieu, François
;
Senecal, Sylvain
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 889-896
Persistent link: https://www.econbiz.de/10010437000
Saved in:
2
Consumers' willingness to disclose their personal data in e-commerce : a reciprocity-based social exchange perspective
Degutis, Mindaugas
;
Urbonavičius, Sigitas
;
Hollebeek, …
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014342226
Saved in:
3
Assisting consumers in detecting fake reviews : the role of identity information disclosure and consensus
Munzel, Andreas
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 96-108
Persistent link: https://www.econbiz.de/10011556633
Saved in:
4
Quality disclosure in the presence of strategic consumers
Zhao, Ju
;
Qiu, Ju
;
Zhou, Yong-Wu
;
Hu, Xiao-Jian
;
Yang, …
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012268845
Saved in:
5
Impact of personalization and privacy concerns on information disclosure and pricing
Chen, Chen
;
Duan, Yongrui
- In:
Journal of retailing and consumer services
69
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013401795
Saved in:
6
The impact of AI identity disclosure on consumer unethical behavior : a social judgment perspective
Li, Tian-Ge
;
Zhang, Chubing
;
Chang, Ying
;
Zheng, Wei
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460848
Saved in:
7
Understanding information disclosures and privacy sensitivity on short-form video platforms : an empirical investigation
Li, Jin
;
Zhang, Yulan
;
Mou, Jian
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014253509
Saved in:
8
Platform perspective verse user perspective : the role of expression perspective in privacy disclosure
Luo, Yingyu
;
Zhou, Li
;
Huang, Jing
;
Wang, Xiaoxin
;
Sun, Rui
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303370
Saved in:
9
How and why a touchscreen interface impacts psychological ownership and its downstream consequences
Liu, Yunxin
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014240304
Saved in:
10
Feelings of ownership and volunteering : examining psychological ownership as a volunteering motivation for nonprofit service organisations
Ainsworth, Jeremy
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012132259
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