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Correlations between external knowledge and the knowledge chain as impacting service quality
Tseng, Shu-mei - In: Journal of retailing and consumer services 19 (2012) 4, pp. 429-437
Persistent link: https://www.econbiz.de/10009571279
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Exploring the intention to continue using web-based self-service
Tseng, Shu-Mei - In: Journal of retailing and consumer services 24 (2015), pp. 85-93
Persistent link: https://www.econbiz.de/10010528602
Cover Image
Correlations between external knowledge and the knowledge chain as impacting service quality
Tseng, Shu-Mei - In: Journal of retailing and consumer services 19 (2012) 4, pp. 429-438
Persistent link: https://www.econbiz.de/10009979337