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The interacting effect of virtual agents' gender and dressing style on attractiveness and subsequent consumer online behavior
Lunardo, Renaud; Bressolles, Gregory; Durrieu, François - In: Journal of retailing and consumer services 30 (2016), pp. 59-66
Persistent link: https://www.econbiz.de/10011473144
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Modelling and Investigating the relationship of after sales service quality with customer satisfaction, retention and loyalty : a case study of home appliances business
Lunardo, Renaud; Bressolles, Gregory; Durrieu, François - In: Journal of retailing and consumer services 30 (2016), pp. 67-83
Persistent link: https://www.econbiz.de/10011473147
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Label design of wines sold online : effects of perceived authenticity on purchase intentions
Pelet, Jean-Eric; Durrieu, François; Lick, Erhard - In: Journal of retailing and consumer services 55 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012268977