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~isPartOf:"Journal of retailing and consumer services"
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Personalized managerial response and negative inconsistent review helpfulness : the mediating effect of perceived response helpfulness
Jin, Wangyan
;
Chen, Yuangao
;
Yang, Shuiqing
;
Zhou, Shasha
; …
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014342261
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