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Role of perceived benefits of online shopping festival in vietnam : differences between millennials and generation Z
Kim, Woo Bin; Xie, Jiali; Choo, Ho Jung - In: Journal of retailing and consumer services 75 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014373376
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Customer value and customer loyalty : is competition a missing link?
Chen, Shu-Ching - In: Journal of retailing and consumer services 22 (2015), pp. 107-116
Persistent link: https://www.econbiz.de/10010468491
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From employee engagement to customer engagement : a multilevel dual-path model of engagement spillover effects in service ecosystems
Han, Xiaoyun; Chen, Shuping; Chen, Bing - In: Journal of retailing and consumer services 64 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013209560