Narrow search
Showing 1 - 2 of 2
Cover Image
The impact of customer experience on consumer purchase intention in cross-border e-commerce : taking network structural embeddedness as mediator variable
Chen, Nan; Yang, Yunpeng - In: Journal of retailing and consumer services 59 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012433331
Cover Image
To err is human : tolerate humans instead of machines in service failure
Chen, Nuoya; Mohanty, Smaraki; Jiao, Jinfeng (Jenny); … - In: Journal of retailing and consumer services 59 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012433727