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Vegan luxury for non-vegan consumers : impacts on brand trust and attitude towards the firm
Lee Park, Camila; Fracarolli Nunes, Mauro - In: Journal of retailing and consumer services 77 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10014462280
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The effects of harm directions and service recovery strategies on customer forgiveness and negative word-of-mouth intentions
Casidy, Riza; Shin, Hyunju - In: Journal of retailing and consumer services 27 (2015), pp. 103-112
Persistent link: https://www.econbiz.de/10011388094
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The effect of a limited-edition offer following brand dilution on consumer attitudes toward a luxury brand
Shin, Hyunju; Eastman, Jacqueline Kilsheimer; … - In: Journal of retailing and consumer services 38 (2017), pp. 59-70
Persistent link: https://www.econbiz.de/10011743135
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Exploring the elements of consumer nostalgia in retailing : evidence from a content analysis of retailer collages
Shin, Hyunju; Parker, Janna - In: Journal of retailing and consumer services 35 (2017), pp. 1-11
Persistent link: https://www.econbiz.de/10011645057