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A cross-cultural study of the perceived benefits of a retailer loyalty scheme in Asia
Steyn, Peter; Pitt, Leyland; Strasheim, Arien; Boshoff, … - In: Journal of retailing and consumer services 17 (2010) 5, pp. 355-374
Persistent link: https://www.econbiz.de/10008441182
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A cross-cultural study of the perceived benefits of a retailer loyalty scheme in Asia
Steyn, Peter; Pitt, Leyland F.; Strasheim, Arien; … - In: Journal of retailing and consumer services 17 (2010) 5, pp. 355-373
Persistent link: https://www.econbiz.de/10008654226
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Online customers' habit-inertia nexus as a conditional effect of mobile-service experience : a moderated-mediation and moderated serial-mediation investigation of mobile-service use resistance
Nel, Jacques; Boshoff, Christo - In: Journal of retailing and consumer services 47 (2019), pp. 282-292
Persistent link: https://www.econbiz.de/10011995628
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"I just don't like digital-only banks, and you should not use them either" : traditional-bank customers' opposition to using digital-only banks
Nel, Jacques; Boshoff, Christo - In: Journal of retailing and consumer services 59 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012433746