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Feelings of ownership and volunteering : examining psychological ownership as a volunteering motivation for nonprofit service organisations
Ainsworth, Jeremy - In: Journal of retailing and consumer services 52 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012132259
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Employee motivations in shaping customer value co-creation attitude and behavior : job position as a moderator
Muhammad Amin; Khan, Imran; Shamim, Amjad; Ding Hooi Ting; … - In: Journal of retailing and consumer services 79 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015098559
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Engaging in unpaid jobs out of free will : an attribution theory perspective on the effects of supervisor support attributions on volunteers' service quality
Abrikwah, Eugene; Rachayeeta, Priti; Affum-Osei, Emmanuel; … - In: Journal of retailing and consumer services 74 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014363981
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Impact of transformational leadership on service delivery behaviours of frontline service employees
Jauhari, Hemang; Kumar, Manish; Pandey, Jayesh - In: Journal of retailing and consumer services 79 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10015098526
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Promoting individual and organization-oriented sustainable behaviors among employees in tourism and hospitality
Chua, Bee-Lia; Chi, Xiaoting; Wichupankul, Surarak; … - In: Journal of retailing and consumer services 79 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015098571
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An empirical study on the dark side of service employees' AI awareness : behavioral responses, emotional mechanisms, and mitigating factors
Zhou, Shuai; Yi, Ni; Rasiah, Rajah; Zhao, Haipeng; Mo, Zile - In: Journal of retailing and consumer services 79 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10015100912
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The ethical edge : unveiling the power of virtuousness in retailing from employees’ perspectives
Mayr, Kathrin; Teller, Christoph - In: Journal of retailing and consumer services 81 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015123672
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The impact of salespeople's relational behaviors and organizational fairness on customer loyalty : an empirical study in B-to-B relationships
Poujol, Juliet F.; Siadou-martin, Béatrice; Vidal, David; … - In: Journal of retailing and consumer services 20 (2013) 5, pp. 429-438
Persistent link: https://www.econbiz.de/10009768994
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Deviant behavior in retail, when sales associates "go bad"! : examining the relationship between thr work-family interface, job, stress, and salesperson deviance
Swimberghe, Krist; Jones, Robert Paul; Darrat, Mahmoud - In: Journal of retailing and consumer services 21 (2014) 4, pp. 424-431
Persistent link: https://www.econbiz.de/10010388560
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Virtue in small business in small places : organisational factors associated with employee dishonest behaviour in the retail sector
Jaakson, Krista; Vadi, Maaja; Baumane-Vitolina, Ilona; … - In: Journal of retailing and consumer services 34 (2017), pp. 168-176
Persistent link: https://www.econbiz.de/10011629044