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~isPartOf:"Journal of retailing and consumer services"
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Beziehungsmarketing
720
Relationship marketing
720
Consumer behaviour
607
Konsumentenverhalten
607
Customer satisfaction
308
Kundenzufriedenheit
308
Einzelhandel
203
Retail trade
203
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182
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182
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118
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Prentice, Catherine
11
Lombart, Cindy
10
Park, Jungkun
9
Mortimer, Gary
8
Louis, Didier
7
Agag, Gomaa
6
Fazal-e-Hasan, Syed Muhammad
6
Hollebeek, Linda D.
6
Khan, Imran
6
Klaus, Philipp
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Molinillo, Sebastian
6
Pantano, Eleonora
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Rana, Nripendra P.
6
Loureiro, Sandra Maria Correia
5
Quach, Sara
5
Seger-Guttmann, Tali
5
Thaichon, Park
5
Abdelmoety, Ziad Hassan
4
Carlson, Jamie
4
Cheah, Jun-Hwa
4
Das, Gopal
4
Han, Xiaoyun
4
Japutra, Arnold
4
Kuppelwieser, Volker
4
Park, Eunil
4
Paul, Justin
4
Söderlund, Magnus
4
Agrawal, Shiv Ratan
3
Alalwan, Ali Abdallah
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Algharabat, Raed
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Alnawas, Ibrahim
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Anaya-Sánchez, Rafael
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Arndt, Aaron D.
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Azeem, Muhammad Masood
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Bilgihan, Anil
3
Borges, Adilson
3
Cambra-Fierro, Jesús
3
Dwivedi, Yogesh K.
3
Elms, Jonathan
3
Frasquet Deltoro, Marta
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Journal of retailing and consumer services
Journal of business research : JBR
801
Industrial marketing management : the international journal for industrial and high-tech firms
512
International journal of hospitality management
342
The journal of services marketing
283
The journal of business & industrial marketing
266
SpringerLink / Bücher
265
Journal of Business & Industrial Marketing
253
The service industries journal
215
Journal of the Academy of Marketing Science
200
Journal of strategic marketing
195
International journal of contemporary hospitality management
162
Asia Pacific journal of marketing and logistics
158
Journal of marketing
149
International journal of electronic customer relationship management : IJECRM
148
Journal of hospitality marketing & management
145
The journal of product & brand management
142
European Journal of Marketing
138
Cogent business & management
135
Journal of travel and tourism marketing
135
Psychology & marketing
135
Tourism management : research, policies, practice
133
Journal of service management
132
Journal of retailing
131
Journal of service research : JSR
129
Marketing intelligence & planning
126
The journal of brand management : an international journal
126
European journal of marketing : EJM
111
Services marketing quarterly
107
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
105
Service business
103
Gabler Edition Wissenschaft
102
Journal of marketing management : MM
102
The international journal of bank marketing : IJBM
102
Journal of Services Marketing
100
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
100
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
95
The international review of retail, distribution and consumer research
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
93
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
89
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ECONIS (ZBW)
720
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1
On linking the perceived values of mobile shopping apps, customer well-being, and customer citizenship behavior : moderating role of customer intimacy
Garrouch, Karim
;
Ghali, Zohra
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014363976
Saved in:
2
New generation commerce : the rise of live commerce (L-commerce)
Yun, Jeewoo
;
Lee, Don
;
Cottingham, Michael
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014363982
Saved in:
3
How IT affordances influence customer engagement in live streaming commerce? : a dual-stage analysis of PLS-SEM and fsQCA
Yan, Ying
;
Chen, Hongquan
;
Shao, Bingjia
;
Lei, Yuanyang
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014364028
Saved in:
4
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
5
Drivers of eWOM engagement on social media for luxury consumers : analysis, implications, and future research directions
Pangarkar, Aniruddha
;
Patel, Jayesh
;
Kumar, Sampath K.
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014364048
Saved in:
6
Changes and determinants of consumer shopping behavior in e-commerce and social media product Muslimah
Nofrizal
;
Juju, Undang
;
Sucherly
;
Arizal N
;
Waldelmi, Idel
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014236947
Saved in:
7
Exploring the hedonic factors affecting customer experiences in phygital retailing
Banik, Shanta
;
Gao, Yongqiang
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014239822
Saved in:
8
Exploring customer concerns on service quality under the COVID-19 crisis : a social media analytics study from the retail industry
Li, Xinwei
;
Xu, Mao
;
Zeng, Wenjuan
;
Tse, Ying Kei
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014239860
Saved in:
9
Effects of logistics service quality and price fairness on customer repurchase intention : the moderating role of cross-border e-commerce experiences
Do, Quynh Huong
;
Kim, Thai Young
;
Wang, Xueqin
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014239880
Saved in:
10
Don't tell me you are sorry with a gift : the negative consequences of apology gifts
Hooge, Ilona E. de
;
Straeter, Laura M.
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014240268
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