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~isPartOf:"Journal of retailing and consumer services"
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Journal of retailing and consumer services
Journal of business research : JBR
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Young consumers : insight and ideas for responsible marketers
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Marketing Intelligence & Planning
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Young Consumers
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Asia-Pacific journal of business administration
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Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
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"Do not be Deteriorated by service failures, Learn from them and start managing it" : conditions and mechanisms for managing online service failures
Manu C
;
Sreejesh, S.
- In:
Journal of retailing and consumer services
81
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10015123434
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