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Customer integration
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Dienstleistungsqualität
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Journal of service management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
International journal of quality & reliability management
10
International Journal of Physical Distribution & Logistics Management
7
International Journal of Quality and Service Sciences
6
International journal of quality and service sciences
6
The TQM journal : the international review of organizational improvement
6
Total quality management & business excellence
6
International Journal of Quality & Reliability Management
5
International journal of physical distribution & logistics management : IJPD & LM
5
The TQM Journal
4
International Journal of Operations & Production Management
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of productivity and quality management : IJPQM
3
International journal of six sigma and competitive advantage : IJSSCA
3
Logistics research
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Supply Chain Management: An International Journal
3
Cogent business & management
2
European Journal of Training and Development
2
European management journal
2
Human resource development review
2
International Journal of Lean Six Sigma
2
International Journal of Productivity and Performance Management
2
International journal of energy sector management : IJESM
2
International journal of technology management : IJTM
2
Journal of Health Organization and Management
2
Journal of Service Management
2
Journal of Services Marketing
2
Journal of organizational change management
2
Leadership & organization development journal
2
Managing service quality : MSQ ; an international journal
2
Operations management research : OMR ; advancing practice through theory
2
Quality and reliability engineering international
2
Supply chain management : an international journal
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Sustainable development in organizations : studies on innovative practices
2
The international journal of productivity and performance management : IJPPM
2
Achieving UN Sustainable Development Goal 8 : economic growth and decent work for all
1
Business Process Management Journal
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Business process management journal
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Co-creation and learning in health-care service development
Elg, Mattias
;
Engström, Jon
;
Witell, Lars
;
Poksinska, …
- In:
Journal of service management
23
(
2012
)
3
,
pp. 328-344
Persistent link: https://www.econbiz.de/10009991454
Saved in:
2
Co-creation and learning in health-care service development
Elg, Mattias
;
Engström, Jon
;
Witell, Lars
;
Poksinska, …
- In:
Journal of service management
23
(
2012
)
3
,
pp. 328-343
Persistent link: https://www.econbiz.de/10009619170
Saved in:
3
The changing role of the health care customer : review, synthesis and research agenda
McColl-Kennedy, Janet R.
;
Snyder, Hannah
;
Elg, Mattias
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 2-33
Persistent link: https://www.econbiz.de/10011654983
Saved in:
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