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~isPartOf:"Journal of service management"
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Consumer behaviour
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Dienstleistungsqualität
4
Konsumentenverhalten
4
Service quality
4
Beziehungsmarketing
3
Relationship marketing
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Social Web
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Social web
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Customer integration
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Kandampully, Jay
12
Bilgihan, Anil
4
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Kabadayi, Sertan
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Loureiro, Yuliya Komarova
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Wang, Yonggui
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Aksoy, Lerzan
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Ambtman, Anouk den
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Amer, Sally Mohamed
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Canli, Zeynep Gurhan
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Choi, Hyeyoon
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Dogan, Seden
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Fan, Xiucheng
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Hammedi, Wafa
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He, Zeya
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Horváth, Csilla
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Scherschel, Katrin
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Journal of service management
Journal of Service Management
21
International journal of hospitality management
14
International Journal of Contemporary Hospitality Management
12
Journal of Hospitality and Tourism Technology
12
Managing service quality : MSQ ; an international journal
11
Tourism management : research, policies, practice
11
The service industries journal
8
International journal of contemporary hospitality management
7
Journal of hospitality marketing & management
6
Journal of retailing and consumer services
6
Tourism Review
5
Journal of hospitality and tourism insights
4
Journal of Hospitality and Tourism Insights
3
Journal of business research : JBR
3
Management decision : MD
3
The Service Industries Journal
3
The journal of product & brand management
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
European journal of marketing : EJM
2
International journal of quality & reliability management
2
Journal of Product & Brand Management
2
Journal of Services Marketing
2
Journal of consumer behaviour : an international research review
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of revenue and pricing management
2
Management Decision
2
Marketing Intelligence & Planning
2
Marketing intelligence & planning
2
Measuring Business Excellence
2
Psychology & marketing
2
Total quality management
2
Tourism review : the official journal of the AIEST
2
Consumer Behavior in Tourism and Hospitality
1
European Business Review
1
European Journal of Innovation Management
1
European Journal of Marketing
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International Journal of Physical Distribution & Logistics Management
1
International Journal of Quality & Reliability Management
1
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ECONIS (ZBW)
13
OLC EcoSci
2
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1
Linking servicescape and experiencescape : creating a collective focus for the service industry
Kandampully, Jay
;
Bilgihan, Anil
;
Amer, Sally Mohamed
- In:
Journal of service management
34
(
2023
)
2
,
pp. 316-340
Persistent link: https://www.econbiz.de/10014337954
Saved in:
2
Guest editorial: Connections, communities, and collaboration : service sustainability in the digital age
Aksoy, Lerzan
;
Riel, Allard C. R. van
;
Kandampully, Jay
- In:
Journal of service management
24
(
2013
)
3
,
pp. 220-222
Persistent link: https://www.econbiz.de/10009765066
Saved in:
3
"Tailoring" customization services : effects of customization mode and consumer regulatory focus
Wang, Yonggui
;
Kandampully, Jay
;
Jia, He Michael
- In:
Journal of service management
24
(
2013
)
1
,
pp. 82-104
Persistent link: https://www.econbiz.de/10009728577
Saved in:
4
Learning for socially driven service innovation in emerging economies
Reynoso, Javier
;
Kandampully, Jay
;
Fan, Xiucheng
; …
- In:
Journal of service management
26
(
2015
)
1
,
pp. 156-176
Persistent link: https://www.econbiz.de/10010504603
Saved in:
5
Online customer engagement : creating social environments through brand community constellations
Hammedi, Wafa
;
Kandampully, Jay
;
Zhang, Ting Ting Christina
- In:
Journal of service management
26
(
2015
)
5
,
pp. 777-806
Persistent link: https://www.econbiz.de/10011503583
Saved in:
6
Why are Generation Y consumers the most likely to complain and repurchase?
Soares, Raquel Reis
;
Zhang, Ting Ting
;
Proença, João F.
; …
- In:
Journal of service management
28
(
2017
)
3
,
pp. 520-540
Persistent link: https://www.econbiz.de/10011758761
Saved in:
7
Showcasing the diversity of service research : theories, methods, and success of service articles
Benoit, Sabine
;
Scherschel, Katrin
;
Ates, Zelal
; …
- In:
Journal of service management
28
(
2017
)
5
,
pp. 810-836
Persistent link: https://www.econbiz.de/10011801789
Saved in:
8
Special issue: multi-stakeholder engagement and responsible business
Kabadayi, Sertan
(
ed.
);
Loureiro, Yuliya Komarova
(
ed.
); …
-
2024
Persistent link: https://www.econbiz.de/10015078034
Saved in:
9
Guest editorial: multi-stakeholder engagement and responsible business
Kabadayi, Sertan
;
Loureiro, Yuliya Komarova
; …
- In:
Journal of service management
35
(
2024
)
4
,
pp. 461-463
Persistent link: https://www.econbiz.de/10015078041
Saved in:
10
A 5C model of responsible service leadership : learning from living systems to play the infinite game
Livne-Tarandach, Reut
;
Ball, Joan P.
;
Arora, Poonam
; …
- In:
Journal of service management
35
(
2024
)
4
,
pp. 525-546
Persistent link: https://www.econbiz.de/10015078077
Saved in:
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