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The nature of actor engagement intensity : a classification scheme
Wang, Eva Qi; Fehrer, Julia; Li, Loic Pengtao; Brodie, … - In: Journal of service management 34 (2023) 4, pp. 631-656
Persistent link: https://www.econbiz.de/10014338198
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Navigating the emergence of brand meaning in service ecosystems
Baker, Jonathan J.; Fehrer, Julia; Brodie, Roderick J. - In: Journal of service management 33 (2022) 3, pp. 465-484
Persistent link: https://www.econbiz.de/10013325639
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The role of public relations in shaping service ecosystems for social change
Fehrer, Julia; Baker, Jonathan J.; Carroll, Craig E. - In: Journal of service management 33 (2022) 4/5, pp. 614-633
Persistent link: https://www.econbiz.de/10013325727
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The nature and fundamental elements of digital service innovation
Vargo, Stephen L.; Fehrer, Julia; Wieland, Heiko; … - In: Journal of service management 35 (2024) 2, pp. 227-252
Persistent link: https://www.econbiz.de/10015077977