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Online apparel retailing: roles of e-shopping quality and experiential e-shopping motives
Ha, Sejin; Stoel, Leslie - In: Journal of service management 23 (2012) 2, pp. 197-216
Persistent link: https://www.econbiz.de/10009964073
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Online apparel retailing : roles of e-shopping quality and experiential e-shopping motives
Ha, Sejin; Stoel, Leslie - In: Journal of service management 23 (2012) 2, pp. 197-215
Persistent link: https://www.econbiz.de/10009554265
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How communications by AI-enabled voice assistants impact the customer journey
Grewal, Dhruv; Guha, Abhijit; Schweiger, Elisa; Ludwig, … - In: Journal of service management 33 (2022) 4/5, pp. 705-720
Persistent link: https://www.econbiz.de/10013325748