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Special issue: human-robot interactions in service
Doorn, Jenny van (ed.); Odekerken-Schröder, Gaby (ed.);  … - 2025
Persistent link: https://www.econbiz.de/10015386552
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Robots are here to stay : time to invest in a future we actually want to live in
Doorn, Jenny van; Odekerken-Schröder, Gaby; Spohrer, James - In: Journal of service research 28 (2025) 1, pp. 3-8
Persistent link: https://www.econbiz.de/10015375954
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Toward multisensory customer experiences : a cross-disciplinary bibliometric review and future research directions
Stead, Susan; Wetzels, Ruud; Wetzels, Martin; … - In: Journal of service research 25 (2022) 3, pp. 440-459
Persistent link: https://www.econbiz.de/10013395979