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Special issue: the interface of service and sales
Rapp, Adam (ed.); Baker, Thomas L. (ed.);  … - 2020
Persistent link: https://www.econbiz.de/10012183536
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The intersection of service and sales : the increased importance of ambidexterity
Rapp, Adam; Baker, Thomas L.; Hartmann, Nathaniel N.; … - In: Journal of service research 23 (2020) 1, pp. 8-12
Persistent link: https://www.econbiz.de/10012183566
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Firm actions to develop an ambidextrous sales force
Panagopoulos, Nikolaos G.; Rapp, Adam; Pimentel, Michael A. - In: Journal of service research 23 (2020) 1, pp. 87-104
Persistent link: https://www.econbiz.de/10012183607