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Short- and long-term effects of nonconsciously processed ambient scents in a servicescape : findings from two field experiments
Girard, Anna L.; Lichters, Marcel; Sarstedt, Marko; … - In: Journal of service research 22 (2019) 4, pp. 440-455
Persistent link: https://www.econbiz.de/10012128041
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Revisiting the age construct : implications for service research
Kuppelwieser, Volker; Klaus, Philipp - In: Journal of service research 24 (2021) 3, pp. 372-389
Persistent link: https://www.econbiz.de/10012592944
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Humanitarian crises : the (un)certainty of servicescapes and their impact on frontline actors
Kuppelwieser, Volker; Spielmann, Nathalie; Vega, Diego - In: Journal of service research 26 (2023) 3, pp. 371-388
Persistent link: https://www.econbiz.de/10014325994