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Commentary: company innovativeness : a radically new perspective on an old concept
Kunz, Werner H. - In: Journal of service research 27 (2024) 4, pp. 494-496
Persistent link: https://www.econbiz.de/10015375713
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The future of work : understanding the effectiveness of collaboration between human and digital employees in service
Le, Khanh Bao Quang; Sajtos, Laszlo; Kunz, Werner H.; … - In: Journal of service research 28 (2025) 1, pp. 186-205
Persistent link: https://www.econbiz.de/10015386519
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Can (A)I give you a ride? : development and validation of the cruise framework for autonomous vehicle services
Osburg, Victoria-Sophie; Yoganathan, Vignesh; Kunz, … - In: Journal of service research 25 (2022) 4, pp. 630-648
Persistent link: https://www.econbiz.de/10013396026
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Corporate digital responsibility in service firms and their ecosystems
Wirtz, Jochen; Kunz, Werner H.; Hartley, Nicole; … - In: Journal of service research 26 (2023) 2, pp. 173-190
Persistent link: https://www.econbiz.de/10014246203