Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Erlang-R : a time-varying queu...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Arbeitszufriedenheit
1
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Emotion
1
Job satisfaction
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Service quality
1
affective displays
1
customer satisfaction
1
peak and end effect
1
service encounter
1
more ...
less ...
Online availability
All
Free
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Ashtar, Shelly
1
Rafaeli, Anat
1
Wirtz, Jochen
1
Yom-Tov, Galit B.
1
Published in...
All
Journal of service research
Management science : journal of the Institute for Operations Research and the Management Sciences
12
Management Science
7
Manufacturing & service operations management : M & SOM
6
Mathematics of operations research
5
Operations research
4
Operations research : the journal of the Operations Research Society of America
3
Journal of the American Statistical Association : JASA
2
Operations research letters
2
Working papers / Financial Institutions Center
2
Advances in services innovations
1
Annals of operations research
1
Center for Financial Institutions Working Papers
1
Journal of the American Statistical Association
1
Manufacturing & Service Operations Management
1
Operations Management Working Papers Series, Vol. , pp. -, 2005
1
Operations research, Management science : OR MS ; the international literature digest
1
Project management journal : PMJ
1
Service science, management and engineering : education for the 21st Century
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Affect-as-information : customer and employee affective displays as expeditious predictors of customer satisfaction
Ashtar, Shelly
;
Yom-Tov, Galit B.
;
Rafaeli, Anat
; …
- In:
Journal of service research
27
(
2024
)
4
,
pp. 525-542
Persistent link: https://www.econbiz.de/10015375820
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
