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Three decades of customer value research : paradigmatic roots and future research avenues
Zeithaml, Valarie A.; Verleye, Katrien; Hatak, Isabella; … - In: Journal of service research 23 (2020) 4, pp. 409-432
Persistent link: https://www.econbiz.de/10012391603
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The ambidextrous sales force : aligning salesperson polychronicity and selling contexts for sales-service behaviors and customer value
Mullins, Ryan; Agnihotri, Raj; Hall, Zachary - In: Journal of service research 23 (2020) 1, pp. 33-52
Persistent link: https://www.econbiz.de/10012183583
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Customer perceived value : a comprehensive meta-analysis
Blut, Markus; Chaney, Damien; Lunardo, Renaud; … - In: Journal of service research 27 (2024) 4, pp. 501-524
Persistent link: https://www.econbiz.de/10015375727