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Factors influencing the acceptance of self-service technologies : a meta-analysis
Blut, Markus; Wang, Cheng; Schoefer, Klaus - In: Journal of service research : JSR 19 (2016) 4, pp. 396-416
Persistent link: https://www.econbiz.de/10011606717
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The roles of habit, self-efficacy, and satisfaction in driving continued use of self-service technologies : a longitudinal study
Wang, Cheng; Harris, Jennifer; Patterson, Paul G. - In: Journal of service research : JSR 16 (2013) 3, pp. 400-414
Persistent link: https://www.econbiz.de/10009782115
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The Roles of Habit, Self-Efficacy, and Satisfaction in Driving Continued Use of Self-Service Technologies: A Longitudinal Study
Wang, Cheng; Harris, Jennifer; Patterson, Paul - In: Journal of service research : JSR 16 (2013) 3, pp. 400-414
Persistent link: https://www.econbiz.de/10010159461