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~isPartOf:"Journal of service theory and practice"
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Journal of service theory and practice
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Management von CRM-Projekten : Handlungsempfehlungen und Branchenkonzepte
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Proceedings / First International Symposium on Services Science (ISSS'09) : March 23 - 25, 2009, Leipzig, Germany ; [part of the multiconference SABRE]
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Guest editorial: service marketing and the winds of change
Finsterwalder, Jörg
;
Plewa, Carolin
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 101-104
Persistent link: https://www.econbiz.de/10013190849
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