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~isPartOf:"Journal of service theory and practice"
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Arbeitsverhalten
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Beziehungsmarketing
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Consumer behaviour
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Customer citizenship behavior (CCB)
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Customer integration
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Customers' empathy
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Journal of service theory and practice
International journal of hospitality management
32
The Cornell hospitality quarterly
13
International journal of contemporary hospitality management
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of hospitality marketing & management
8
International Journal of Contemporary Hospitality Management
6
Tourism management : research, policies, practice
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Journal of hospitality and tourism insights
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Journal of Hospitality and Tourism Insights
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Journal of travel and tourism marketing
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Journal of vacation marketing
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Mathematica Policy Research Reports
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The service industries journal
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Tourism economics : the business and finance of tourism and recreation
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Asia Pacific journal of marketing and logistics
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China Finance and Economic Review
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China finance and economic review : CFER
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Cornell hospitality quarterly : CQ
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International Journal of Public Policy
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International Journal of Tourism Research
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International journal of event and festival management
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International journal of public policy
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Journal of Services Marketing
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Journal of Tourism, Heritage & Services Marketing : JTHSM
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Journal of business research : JBR
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Journal of destination marketing & management
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of retailing and consumer services
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Psychology & marketing
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Sloan working papers
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Social psychology and organizations
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Sport and tourism : strategies to develop tourist destinations
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Tourism management perspectives : TMP
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I know you, you know me : the effects of customer empathy and employee self-disclosure on customer citizenship behavior
Kim, Misun
;
Jang, Jichul
- In:
Journal of service theory and practice
33
(
2023
)
1
,
pp. 23-45
Persistent link: https://www.econbiz.de/10014301936
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