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~isPartOf:"Journal of service theory and practice : JSTP"
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Journal of service theory and practice : JSTP
International journal of hospitality management
24
International journal of contemporary hospitality management
16
International Journal of Contemporary Hospitality Management
14
International journal of service industry management : IJSIM
5
The service industries journal
4
Journal of Service Theory and Practice
2
Journal of knowledge management
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Managing service quality : MSQ ; an international journal
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Tourism management : research, policies, practice
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Handbook of hospitality operations and IT
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Journal of Intellectual Capital
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Journal of Knowledge Management
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Journal of Services Marketing
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of service management
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Psychology & Marketing
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The Cornell School of hotel administration handbook of applied hospitality strategy
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The moderating effect of supervisor and coworker support for error management on service recovery performance and helping behaviors
Pasamehmetoglu, Aysin
;
Guchait, Priyanko
;
Tracey, J. B.
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 2-22
Persistent link: https://www.econbiz.de/10011601103
Saved in:
2
Learning in the service environment : the influence of diversity climate
Guchait, Priyanko
;
Madera, Juan
;
Dawson, Mary
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
4
,
pp. 448-470
Persistent link: https://www.econbiz.de/10011588807
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