Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service theory and practice : JSTP"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service employee evaluations o...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsmanagement
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Disconfirmation
1
Emotion
1
Employee displayed emotions
1
Expectations-disconfirmation theory
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Service industry
1
Service management
1
Service quality
1
Tipping
1
Tipping behaviour
1
Tourism employees
1
Tourismusberufe
1
Trinkgeld
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Saunders, Stephen G.
1
Published in...
All
Journal of service theory and practice : JSTP
Journal of Social Marketing
2
International Journal of Quality & Reliability Management
1
International journal of consumer studies
1
Journal of Economic Psychology
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of social marketing : JSOCM
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service employee evaluations of customer tips : an expectations-disconfirmation tip gap approach
Saunders, Stephen G.
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
6
,
pp. 796-812
Persistent link: https://www.econbiz.de/10011392416
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
