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Service level agreements : ready-rate analysis with lump-sum and linear penalty structures
Alamri, O.
;
Abbasi, B.
;
Minas, J. P.
;
Zeephongsekul, Panlop
- In:
Journal of the Operational Research Society
69
(
2018
)
1
,
pp. 142-155
Persistent link: https://www.econbiz.de/10012224394
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