Massaro, Maurizio; Zanin, Filippo; Bardy, Roland - In: MANAGEMENT CONTROL 2014/2 (2014) 2, pp. 121-142
Over the years several approaches and models have been developed in order to facilitate knowledge management (KM) at both intra-organizational and interorganizational levels. Most of them recognize a high degree of personal commitment that involves mental models, personal beliefs, values and the...