Explores the issue of rumour and gossip in organisations. Given that rumour and gossip can break the harmony of the workplace unless well managed, it is rather surprising that they have not been sufficiently examined in management and organisational studies. In addition to providing an analysis...

For decades, managers around the globe assumed that “crisis management” referred to the sudden appearance of a television reporter enquiring about an impropriety at company headquarters. The decade now ending has witnessed a broader definition of crisis management, as public expectations of...

Despite a global shift towards democracy, terrorism targeting corporations continues at an alarming rate. British, American and Japanese corporations in particular have been the victims of an increasing number of bombings, kidnappings, cases of extortion and other serious criminal acts....

Managers spend most of their time asking questions. It is therefore of interest to them to be acquainted with some of the research conducted by survey methodologists, on asking questions. It appears at first sight that this is not an area that should give rise to any particular problems, but the...

In a rapidly changing and unpredictable business environment, a major source of sustainable competitive advantage is likely to be the ability to learn faster than competitors. Reviews the literature on strategic change and competition and explores their relationship to organizational learning....