Purpose – Noting the scarcity of complexity techniques applied to modelling social systems, this paper attempts to formulate a conceptual model of decision‐making behaviour within the information systems evaluation (ISE) task, against the backdrop of complexity theory....

The chairman of a major Japanese corporation recently visited the New York Stock Exchange and asked one of the US brokers what his time‐perspective was when making decisions. The reply was two seconds. The chairman reacted that when he made decisions the time‐frame was usually ten years....

Purpose – To examine the impact of organizational learning factors (training available, technical expertise, and knowledge level) and knowledge management processes (knowledge acquisition, knowledge application, and knowledge sharing) on e‐business systems adoption level....

Purpose – This paper aims to propose a risk identification method which is a synthesis of existing tools and techniques. Design/methodology/approach – Risks are viewed as a temporal hierarchy of major decisions or events at the highest level, projects at the middle level, and routine...

The management of all kinds of projects is dogged by bad information. The difficulties of getting good information are such that many project managers abandon all attempts to plan and monitor their projects, while still going through whatever motions their company requires. Looks at the causes...

Purpose – The purpose of this article is to reassert the status of language as a topic of major interest to researchers in the light of the rise of the transnational corporation. Design/methodology/approach – This article reviews recent literature and case study evidence in order to track an...

Purpose – This paper seeks to develop a model for risk management of knowledge loss in a project‐based organization in Iran. Design/methodology/approach – This study uses a multi‐stage research approach. In the first stage, existing practices are examined to develop a model for risk...

Purpose – The purpose of this paper is to present a conceptual analysis of the theoretical and managerial bases and objectives of predictive business. Predictive business refers to operational decision‐making and the development of business processes on the basis of business event analysis....

IS spending by high‐growth medium‐sized enterprises is at a significantly lower level than that for other companies. However, there was no set pattern or correlation that identified relatively high IS investment with high growth or vice versa. The future forecast for IS investment favours a...

This article examines the construction and operation of a service industry information system in the early years of the twentieth century. It sets the operations of the Birmingham, UK, company of Mitchells & Butlers in the context of the brewing industry and the operation of public houses. The...