This paper reports on an industrially led research project, supported by the UK Engineering & Physical Sciences Research Council (EPSRC), which set out to tackle an increasingly pressing issue for organisations – how to measure and manage the performance of teams. In spite of the current...

Purpose – This paper aims to investigate the ability of performance measurement systems (PMS) that were implemented by headquarters at foreign subsidiaries to influence decisions made by the subsidiary. This is important because PMS are important control mechanisms in the relationship between...

Purpose – Seaborne trade accounts for 90 per cent of world’s total trade activity. Ship management is a highly skilled discipline with a high degree of complexity yet it has failed to follow with the same pace the advancements of performance measurement systems (PMSs) like other industries....