Purpose: The purpose of this paper is to scrutinize and classify the literature linking Big Data analytics and management phenomena. Design/methodology/approach: An objective bibliometric analysis is conducted, supported by subjective assessments based on the studies focused on the intertwining...

Purpose: In an increasingly turbulent and competitive environment, open innovation could be critical for a firm’s success, favoring organizational flexibility and accelerating innovation processes. However, sharing innovation projects with external partners often requires changes in...

Purpose: The purpose of this paper is to investigate the relations among soft skill, information technologies and Big Data for building a possible bridge able to link human and technology dimensions for increasing firm performance. Design/methodology/approach: Using the Business-focused...

Purpose: The purpose of this paper is to understand the roles of virtual agents in a virtual co-creation context by exploring their influence on online trust. An empirical study is conducted in the French online wine business to analyse the impacts of different dimensions of virtual agents on...