The rapid pace of technological innovation necessitates that information technology (IT) services firms continually invest in replenishing the skills of their key asset base, the human capital. We examine whether human capital investments directed toward employee training are effective in...

Business-to-consumer online auctions form an important element in the portfolio of mercantile processes that facilitate electronic commerce activity. Much of traditional auction theory has focused on analyzing single-item auctions in isolation from the market context in which they take place. We...

We explore the problem of pricing and allocation of unique, one-time digital products in the form of data streams. We look at the short-term problem where the firm has a capacitated shared resource and multiple products or service levels. We formulate the allocatively efficient Generalized...

A practical model and an associated method are developed for providing consistent, deterministically correct responses to ad-hoc queries to a database containing a field of binary confidential data. COUNT queries, i.e., the number of selected subjects whose confidential datum is positive, are to...

We study settings where a number of sellers simultaneously offer vertically differentiated Vickrey auctions for imperfect substitute goods to unit-demand buyers. Vertical differentiation can arise from differences in item quality, item value certainty, seller reliability, or a combination of...

Combinatorial auctions--in which bidders can bid on combinations of goods--can increase the economic efficiency of a trade when goods have complementarities. Recent theoretical developments have lessened the computational complexity of these auctions, but the issue of cognitive complexity...

Faced with the sustained problem of piracy that costs nearly $40 billion in annual revenue losses, the software industry has adopted a number of technical, legal, and economic strategies to curb piracy and stem the resulting losses. Our work complements and contributes to the existing literature...