Bhatnagar, Jyotsna; Pandey, Ashish - In: Management and Labour Studies 30 (2005) 4, pp. 327-354
Intangible soft processes of HR are possible to measure through HR Six-sigma, which pulls the HR function closer to strategic alignment with organizational goals. The current study explores the application of six-sigma to the HR function. The study also aims at process mapping the HR Six-sigma...