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The effectiveness of online shopping characteristics and well-designed websites on satisfaction
Luo, Jifeng; Ba, Sulin; Zhang, Han - In: Management information systems : mis quarterly 36 (2012) 4, pp. 1131-1144
Persistent link: https://www.econbiz.de/10009680775
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Anxious or angry? : effects of discrete emotions on the perceived helpfulness of online reviews
Yin, Dezhi; Bond, Samuel D.; Zhang, Han - In: Management information systems : mis quarterly 38 (2014) 2, pp. 539-560
Persistent link: https://www.econbiz.de/10010425066
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RESEARCH NOTES - The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction
Luo, Jifeng; Ba, Sulin; Zhang, Han - In: Management information systems : mis quarterly 36 (2012) 4, pp. 1131-1144
Persistent link: https://www.econbiz.de/10010051270