Purpose – This paper aims to unveil the conditions of implementation of ISO 9001 standard in design organisations, identify the critical factors affecting design quality, and explore the main threats to impair sustainability of design organisations in Chinese economy system transition....

Purpose – This study aims to explore the barriers to implementation of ISO 9000 in China, and to identify how these barriers can be overcome. Design/methodology/approach – Using a structural questionnaire survey, this paper examines the main barriers for enterprises in effective...