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Optimal Control of Inventory Systems with Multiple Types of Remanufacturable Products

Zhou, Sean X.; Tao, Zhijie; Chao, Xiuli - In: Manufacturing & Service Operations Management 13 (2011) 1, pp. 20-34

different operational conditions, they usually require different remanufacturing effort/costs. Motivated by a project with a … major energy company that manages its inventory through options of ordering and remanufacturing returned products (cores) in … show that the optimal manufacturing-remanufacturing-disposal policy has a simple structure and can be completely …

Persistent link: https://www.econbiz.de/10009218612

Commentaries to "The Vital Role of Operations Analysis in Improving Healthcare Delivery"

In: Manufacturing & Service Operations Management 14 (2012) 4, pp. 495-511

This series of discussions presents commentaries on where the field of healthcare operations management is now and possible future research directions, expanding upon the key points raised by Green [Green LV (2012) The vital role of operations analysis in improving healthcare delivery....</i>

Persistent link: https://www.econbiz.de/10010990418

Exploiting Market Size in Service Systems

Kumar, Sunil; Randhawa, Ramandeep S. - In: Manufacturing & Service Operations Management 12 (2010) 3, pp. 511-526

We study a profit-maximizing firm providing a service to price and delay sensitive customers. We are interested in analyzing the scale economies inherent in such a system. In particular, we study how the firm's pricing and capacity decisions change as the scale, measured by the potential market...

Persistent link: https://www.econbiz.de/10009218505

Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable M/M/S Queue (Why You Shouldn't Shout at the DMV)

Armony, Mor; Plambeck, Erica; Seshadri, Sridhar - In: Manufacturing & Service Operations Management 11 (2009) 1, pp. 19-32

This paper employs sample path arguments to derive the following convexity properties and comparative statics for an M/M/S queue with impatient customers. If the rate at which customers balk and renege is an increasing, concave function of the number of customers in the system (head count), then...

Persistent link: https://www.econbiz.de/10009218701

Media Revenue Management with Audience Uncertainty: Balancing Upfront and Spot Market Sales

Araman, Victor F.; Popescu, Ioana - In: Manufacturing & Service Operations Management 12 (2010) 2, pp. 190-212

An important challenge faced by media broadcasting companies is how to allocate limited advertising space between upfront (forward) contracts and the spot market (referred to in advertising as the scatter market) to maximize profits and meet contractual commitments. We develop stylized...

Persistent link: https://www.econbiz.de/10009218825

Dynamic Capacity Expansion Problem with Deferred Expansion and Age-Dependent Shortage Cost

Hsu, Vernon Ning - In: Manufacturing & Service Operations Management 4 (2002) 1, pp. 44-54

Deferring capacity expansion may be a cost effective decision when there is anticipation of cheaper capacity in the near future and/or the current demand is too low to justify an immediate expansion. This paper studies a finite-horizon capacity expansion problem (CEP) with deferred capacity...

Persistent link: https://www.econbiz.de/10009218839

OM Practice--Work Expands to Fill the Time Available: Capacity Estimation and Staffing Under Parkinson's Law

Hasija, Sameer; Pinker, Edieal; Shumsky, Robert A. - In: Manufacturing & Service Operations Management 12 (2010) 1, pp. 1-18

We develop a method to estimate the capacity of agents who answer e-mail in a contact center, given aggregate historical data that have been distorted both by constraints on work availability and by internal incentives to slow down when true capacity exceeds demand. We use the capacity estimate...

Persistent link: https://www.econbiz.de/10009218855

OM Forum--The Vital Role of Operations Analysis in Improving Healthcare Delivery

Green, Linda V. - In: Manufacturing & Service Operations Management 14 (2012) 4, pp. 488-494

There is now a broad consensus among healthcare professionals that the U.S. healthcare delivery system is woefully inefficient and needs to be radically redesigned. Healthcare costs have always been a driving force in policy and management, but quality has become equally important in driving...

Persistent link: https://www.econbiz.de/10010630519

Key Factors in the Market for Remanufactured Products

Subramanian, Ravi; Subramanyam, Ramanath - In: Manufacturing & Service Operations Management 14 (2012) 2, pp. 315-326

Measures to extend the economic lives of products--such as remanufacturing carried out by <i>closed-loop supply chains …

Persistent link: https://www.econbiz.de/10010990410

Optimal Prices and Trade-in Rebates for Durable, Remanufacturable Products

Ray, Saibal; Boyaci, Tamer; Aras, Necati - In: Manufacturing & Service Operations Management 7 (2005) 3, pp. 208-228

products induced by trade-in rebates has the potential to generate revenues through remanufacturing operations. In this paper …

Persistent link: https://www.econbiz.de/10009218562