Lai, Kee-Hung; Cheng, T C Edwin; Yeung, Andy C L - In: Maritime Economics and Logistics 6 (2004) 3, pp. 199-219
The paper investigates the existence of different types of logistics service providers (LSPs) and the relationship of type with service performance. A cluster analysis of survey data from 221 LSPs resulted in the identification of four types of LSPs. A taxonomy was developed that reveals that...