The manufacturing industry sector is one of the dynamic and important productive sectors of the economy. Hence, efforts have been made in the literature to assess the performance of this sector in many countries. In this paper, the business excellence of 19 industrial groups in the manufacturing...

Purpose – The purpose of this paper is to investigate the relationships between employee competencies, information technology (IT) applications, operations strategy, and business performance. Design/methodology/approach – Drawing upon the resource‐based theory, this study employs a path...