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~isPartOf:"Measuring Business Excellence"
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Kandampully, Jay
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Measuring Business Excellence
Journal of Service Management
21
Journal of service management
15
International journal of hospitality management
14
International Journal of Contemporary Hospitality Management
12
Journal of Hospitality and Tourism Technology
12
Managing service quality : MSQ ; an international journal
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Tourism management : research, policies, practice
11
The service industries journal
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International journal of contemporary hospitality management
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Journal of hospitality marketing & management
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Journal of retailing and consumer services
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Tourism Review
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Journal of hospitality and tourism insights
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Journal of business research : JBR
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The Service Industries Journal
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The journal of product & brand management
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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International journal of quality & reliability management
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Journal of Product & Brand Management
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Journal of Services Marketing
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Journal of consumer behaviour : an international research review
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Management Decision
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Tourism review : the official journal of the AIEST
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European Business Review
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European Journal of Marketing
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International Journal of Physical Distribution & Logistics Management
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Firms should give loyalty before they can expect it from customers
Kandampully, Jay
- In:
Measuring Business Excellence
5
(
2001
)
4
Persistent link: https://www.econbiz.de/10014931114
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Service alchemy service transformation
Kandampully, Jay
- In:
Measuring Business Excellence
5
(
2001
)
4
Persistent link: https://www.econbiz.de/10014931115
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