This e-book is devoted to the analysis of the role of Intellectual Capital (IC) and its management in today's business landscape. The increasing pressure of global competition, the significant technological progress, the fast changing of customers demand have involved that business success is...

Cover -- Table of contents -- Editorial -- Measuring performance in the public sector: challenges and trends -- Benchmarking the e-government bulldozer: beyond measuring the tread marks -- Crafting performance measurement systems to reduce corruption risks in complex organizations: the case of...