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A Pan-European approach to customer satisfaction : an optimal strategy?
Ueltschy, Linda C.; Laroche, Michel; Rita, Paulo; … - In: Multinational business review 16 (2008) 3, pp. 41-71
Persistent link: https://www.econbiz.de/10009889591
Cover Image
A Pan-European approach to customer satisfaction : an optimal strategy?
Ueltschy, Linda C.; Laroche, Michel; Rita, Paulo; … - In: Multinational business review 16 (2008) 3, pp. 41-71
Persistent link: https://www.econbiz.de/10003890261